Shipping Policies
Shipping: Please refer to the item details for estimated arrival times. All items are made to order, with a creation process taking about 3 to 5 business days. Shipping typically takes 2 to 7 days via express shipping (DHL or EMS). Most orders are delivered within 5 to 12 business days from the purchase date.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Payment Options
We offer secure payment options to ensure your transaction information is protected.
Returns & Exchanges
We gladly accept returns, exchanges, and cancellations:
- Contact us within: 7 days of delivery
- Ship items back within: 14 days of delivery
- Request a cancellation: Within 6 hours of purchase
The following items can’t be returned or exchanged: Due to the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value